Privacy Policy and Data Protection
How we handle your personal information with transparency, care, and compliance in Australia.
Your Privacy is Important
At feralothiq, we are committed to protecting your privacy online. This policy explains how we collect, use, manage, and secure your personal information when you visit our website. We adhere strictly to relevant privacy laws in Australia and strive to act transparently in all our data handling practices.
By accessing or using our website, you accept this Privacy Policy. If you have any questions or need more information, please contact us using the details provided at the end of this document. Our aim is to make our privacy approach clear and accessible to all users.
What Data We Collect and Why
We collect personal data to provide and improve our services. Information may include details you submit directly and information automatically collected through website usage analytics.
Information You Provide Directly
- • Details shared through forms, such as name or email address, for communication.
- • Contact information shared during newsletter or account registration processes.
- • Feedback or inquiries submitted via support or contact forms.
- • Preferences you select when customizing your user experience.
- • Information you provide when posting or commenting on our blog or articles.
Information Collected Automatically
- • Your device and browser type, operating system, and referring page address.
- • Usage data, such as pages visited and interaction patterns on our website.
- • IP address and general geographic location (not precise address location).
- • Information collected through cookies and similar tracking technologies.
- • Anonymous analytics data to help understand website performance.
How We Use Your Data
Personal data is used to enhance service delivery, improve site functionality, and optimize user experience while adhering to applicable laws.
- • Responding to your inquiries and providing requested information promptly.
- • Customizing content and features to better meet your preferences.
- • Improving our website based on user trends and feedback.
- • Maintaining security and preventing unauthorized access or misuse.
- • Carrying out analytics, including traffic measurement and website health monitoring.
- • Fulfilling legal or regulatory obligations as required.
- • Sending important updates, subject to your communication preferences.
Our Commitment: We are committed to respecting your privacy and always manage your data with due care. Personal information is never sold to third parties.
Who We Share Data With
Data may be shared with select service providers as necessary to operate our website and only as permitted by Australian law.
Service Providers and Partners
We work with reputable hosting, analytics, and support partners. These providers are contractually required to protect your data and use it only for specified purposes.
Legal Requirements
Your data may be disclosed when required by law, such as during audits or for regulatory compliance.
Aggregated Statistics
We may publish aggregate, non-identifying statistics about site usage for analytical purposes.
Your Rights and Choices
You have rights over your personal information, including access, correction, and deletion. Contact us to exercise your rights under the Australian Privacy Act.
- • You can request access to the personal data we hold about you.
- • You may ask for correction of any inaccurate personal information.
- • You can request deletion of your information, subject to legal obligations.
- • Request data transfer to another provider in a standard format, where appropriate.
- • Object to processing in certain situations as outlined in the law.
- • Request restriction of processing under specified conditions.
To exercise any of these rights, or inquire further, please contact us using the details in the 'Contact' section below.
Security of Your Data
We use technical and organizational safeguards to protect your personal information and regularly review our security practices.
Technical Protection Measures
- • Secure data storage with encrypted environments.
- • Regular updates and security patching of our systems.
- • Continuous monitoring of access and account activities.
- • Data backup procedures to prevent loss in rare events.
Organizational Safeguards
- • Privacy training for personnel handling user data.
- • Clear internal processes for data access and review.
- • Access rights management limiting unnecessary exposure.
- • Auditing procedures to monitor compliance regularly.
How Long Data Is Retained
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
- • Account-related data is stored for the lifetime of your registered profile.
- • Comments and published content are retained for reference and site integrity.
- • Contact and support messages are kept for follow-up and support efficiency.
- • Transaction information is retained in line with legal and tax requirements.
- • Preferences for communications are retained for opt-in and opt-out management.
Data is routinely reviewed to align with best practice retention policies.
International Data Transfers
Where data is processed outside Australia, we implement safeguards such as standard contractual clauses to protect your information.
- • Transferring data to partners in countries with comparable data protection.
- • Implementing safeguards such as data processing agreements.
- • Minimizing transfers unless necessary for service functionality.
- • Monitoring provider compliance with Australian privacy laws.
Cookies and Tracking Technologies
Our site uses cookies to support functionality and performance. Please see our Cookie Policy for more details.
Types of Cookies We Use
- • Essential for secure website operation and user session integrity.
- • Help us analyse trends and optimise site performance.
- • Enable tailored experiences based on your preferences.
- • Support enhanced features and basic website settings.
You can manage cookies in your browser settings at any time.
Updates to This Policy
We may revise this policy over time. Substantial changes will be communicated through notices on our website.
- • Visible updates posted on this policy page.
- • Email notifications, if applicable to your account.
- • Social media updates for major changes.
- • Highlighted notices during your site visit.
Review this policy periodically for the latest information.
Contact Us for Privacy Concerns
If you have privacy questions or need to exercise your data rights, please reach out to us at:
feralothiq
113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61.8.2633.6417
Email: content@feralothiq.sbs
Last updated on November 17, 2025
Effective from November 17, 2025